Privacy Policy

 

1. Who We Are

Websites by Graeme operates the website https://websitesbygraeme.co.uk/.

  • Business Name: Websites by Graeme

  • Location: 8 Coldstream Drive, Paisley, PA2 9JD, Scotland

  • Contact Email:info@websitesbygraeme.co.uk

  • Phone: 07834 809151

We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect, use, and store the following types of personal information:

  • Identity & Contact Data: Name, business name, email address, phone number, and physical billing/postal address when you submit an enquiry form or hire us.

  • Project Content: Text, logos, media, and credentials provided by you for site building.

  • Technical & Usage Data: IP address, browser type, device information, and site interaction data automatically gathered via cookies and analytics plugins.

3. How We Use Your Data

We use your personal data to:

  • Respond to quote requests and contact enquiries.

  • Deliver website design, hosting, and care plan services.

  • Send invoices, payment reminders, and essential service updates.

  • Improve site performance and local search analytics.

Legal Basis for Processing:

  • Contractual Necessity: Processing required to fulfill a web design or hosting agreement with you.

  • Legitimate Interests: Operating and growing our small business efficiently.

  • Consent: When you explicitly send us details via our contact forms or accept non-essential cookies.

4. Data Sharing & Third Parties

We never sell your data. We only share necessary information with trusted third-party service providers required to operate your website:

  • Hosting Providers & Domain Registrars: (e.g., Krystal, SiteGround) to host your site and manage domain registrations.

  • Email & Analytics Services: WordPress plugins (e.g., Rank Math, SiteSEO) and contact form processors.

5. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data where applicable.

  • Object / Restrict: Object to or request restriction of data processing.

To exercise any of these rights, email us at info@websitesbygraeme.co.uk.

 

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